Plugin: froged (Used by 5 domains)

FROGED is the easiest way to understand, communicate and engage your customers.
Based on their interaction with your product, you will discover what’s most important to each user, provide proactive customer support, increase product adoption, build effective email and retargeting campaigns resulting in better MRR.

Features

DYNAMIC LIVE CHAT

Simple and intuitive chat software to communicate with your Customers/Users, offer them a knowledge base and show your recent updates.

PRODUCT FLOWS
Improve product adoption, retarget dormant users or create A/B testing with FROGED’s product flows. Designed based on user interaction, product flows can guide customers to take actions you prefer them to take all while creating a truly personalized customer experience.

KNOWLEDGE BASE

Provide educational articles that walk your customers through your product and its features. Keep it simple with FROGED’s perfectly integrated chat and widget for fast and nimble customer support.

AUTOMATED IN-APP MESSAGES

Send your customers personalized automated messages, based on their behavior and events within your product.

BEHAVIORAL EMAILS

Ensure users receive content that is relevant and actionable for both your and their needs. With FROGED you can create personalized email campaigns based on customer interaction. Analyze and compare campaigns to send the right information to the right client, at the right time. Retarget dormant clients to reduce churn.

TRACKING & ANALYTICS
Analyze what happens inside your platform. Make data-driven decisions to improve your metrics by tracking the relevant events to your business.

OMNICHANNEL COMMUNICATION
With over 2K+ integrations, your agents can keep all customer conversations in one place – improving customer experience while reducing customer support tickets. And it’s secure! Ask us about how our encryption standards differ from the rest.

CUSTOMER SEGMENTATION
All the data you need from your customers in an intuitive Data Warehouse. You can filter and create segments to quickly find your users.

WHY FROGED?
FROGED allows brands access to their entire customer lifecycle: Onboarding, Engagement, and Proactive Customer Support. By connecting the dots within the customer journey brands can personalize the customer experience at every touch point increasing overall MRR and retention.

• Proactive Customer Support
• Improve Onboarding
• Reduce Support Tickets
• Easy to use
• Increase engagement

USAGE/SETUP*

• Create an account at FROGED.com
• Download and install the plugin
• Paste your Workspace ID in the WordPress plugin, you will find it here: WORKSPACE
• Enable the plugin
• Create your first campaigns and customize your widget to fit your brand needs

*Takes 5 minutes (or less)

STILL CURIOUS?

Not sure how FROGED can increase your MRR? Contact us here: Support