Plugin: novera-smart-chat (Used by 2 domains)

Novera Smart Chat is a professional plugin that adds a powerful WhatsApp floating chat button to your website. It’s not just a chat button, but also a powerful analytics and marketing tool.

🚀 Why is this plugin different?

Advanced Analytics & Tracking

• UTM Parameter Tracking – Automatically track your Google Ads, Facebook Ads campaigns
• Traffic Source Analysis – Where are they coming from? (Google, Facebook, Direct etc.)
• Custom Conversion Codes – Add your own Google Ads, Facebook Pixel codes
• Detailed Statistics – Hourly, daily, monthly reports
• CSV Export – Export all data to Excel

Smart Features

• Automatic URL Sharing – Automatically adds current page link to WhatsApp message
• Working Hours System – “We are currently online” / “We are offline” automatic messages
• Responsive Design – Perfect appearance on mobile and desktop
• 4 Position Options – Place your button in any corner you want

Marketing & Conversion

• Google Ads Integration – Automatic conversion tracking
• Facebook Pixel Support – Easy lead tracking
• Google Analytics 4 – Built-in event tracking
• Custom Tracking – Add any tracking code you want

Easy Management

• User-Friendly Panel – Tab-based easy interface
• Live Preview – See changes instantly
• Test Feature – Test your tracking codes
• Dashboard Widget – Quick statistics

Technical Details

System Requirements

• WordPress 5.0 or higher
• PHP 7.4 or higher
• MySQL 5.6 or higher
• Modern browser support

Security

• CSRF protection (WordPress nonce)
• XSS protection (sanitized inputs)
• SQL injection protection
• Secure code execution

Performance

• Optimized database queries
• Minimal CSS/JS loading
• Caching friendly code structure
• CDN compatible asset management

Supported Languages

• English (primary)
• Turkish
• Translation ready (.pot file included)

Developer Info

Novera Smart Chat is developed by Novera Media, experts in web development and digital marketing.

🌐 Website: noveramedia.com
📧 Support: [email protected]
📱 LinkedIn: Novera Media

Custom Development

Contact us for your WordPress plugin, theme or web development projects.

Feedback

You can send your opinions and suggestions about the plugin to [email protected].

Privacy & Data Collection

This plugin collects the following data for analytics purposes:

Data Collected:
* Page URLs (which pages the button was clicked on)
* Click timestamps
* Device type (mobile/desktop)
* IP addresses (for geolocation and spam prevention)
* User agent strings
* UTM parameters (campaign tracking)
* Referrer URLs

Data Storage:
* All data is stored locally in your WordPress database
* No data is sent to external servers
* No personal information is shared with third parties

Data Usage:
* Analytics and reporting purposes only
* Improving user experience
* Campaign performance tracking

Data Retention:
* Click data is stored indefinitely unless manually deleted
* You can export or delete data anytime from the admin panel

User Rights:
* Users can request data deletion
* Data export available in CSV format
* The plugin itself does not set cookies. Third-party codes you add (e.g., GA4/Pixel) may set cookies.

GDPR Compliance:
* Plugin respects user privacy
* No tracking without user interaction
* All data collection is transparent and documented

Third-Party Services:
* WhatsApp (when users click the button)
* Google Analytics (if enabled)
* Facebook Pixel (if enabled)
* Custom tracking codes (if added by admin)

Support

For support, documentation, or feature requests:
* Email: [email protected]
* Website: https://noveramedia.com
* Please include your WordPress version, PHP version, and detailed description of the issue.