Plugin: zillametrics-chat (Used by 21 domains)

This plugin provides an extensible admin interface for connecting a ZillaMetrics standalone bot to your WordPress site. It ships with four admin pages:

• Welcome / About — Overview and quick actions.
• License — Save and manage your license key.
• Activate Script/Bot — Toggle the frontend script/bot and set options.
• Preview Bots — List and preview available bots tied to your license.

All screens are separated into individual view files so you can easily edit the content to match your product’s exact needs.

Important: This plugin connects to external ZillaMetrics services to provide chat functionality. Please review the “External Services” section below for details on what data is transmitted and to which services.

External Services

This plugin relies on external services provided by ZillaMetrics to deliver chat functionality to your website. Below is a detailed description of each service, what data is transmitted, when, and links to relevant terms and privacy policies.

1. ZillaMetrics Chat Widget Service (CDN)

What it does:
The plugin loads the ZillaMetrics chat widget scripts and styles from our Content Delivery Network (CDN) to provide real-time chat functionality on your website. This service automatically delivers the latest version of the chat widget, ensuring you always have access to new features, security updates, and bug fixes without needing to update the plugin.

Resources loaded:
* https://cdn.zillametrics.com/chat-widget.js – Core chat widget JavaScript
* https://cdn.zillametrics.com/widget-bundle.js – Chat widget bundle and dependencies
* https://cdn.zillametrics.com/chat-widget.css – Chat widget styles

When data is sent:
* Scripts and styles are loaded on every frontend page where the chat widget is enabled
* Chat widget communicates with ZillaMetrics servers when visitors interact with the chat
* User interactions, messages, and chat session data are transmitted to provide the chat service

What data is collected:
* Website visitor information (IP address, user agent, browser information)
* Chat messages and conversations
* Page URL where chat is initiated
* User behavior and interaction data with the chat widget
* Any information voluntarily provided by visitors through the chat interface

Service Provider: ZillaMetrics Inc.
Terms of Service: https://zillametrics.com/tos/
Privacy Policy: https://zillametrics.com/privacy-policy

2. ZillaMetrics License Verification API

What it does:
The plugin connects to the ZillaMetrics API to verify your license key and retrieve your account information, including available chat bots and configuration settings.

API Endpoint:
* https://api.zillametrics.com/wp-json/zillametrics/v1/license/verify-basic

When data is sent:
* When you enter and save your license key in the admin settings
* Data is only sent from the WordPress admin area, never from the frontend
* Transmission occurs only when an administrator actively saves the license settings

What data is sent:
* Your license key
* Product ID (identifier for this plugin)
* WordPress site URL (for domain validation)
* Plugin version number

What data is received:
* License validation status
* Available chat bots associated with your account
* Account plan information
* License expiration date

Service Provider: ZillaMetrics Inc.
Terms of Service: https://zillametrics.com/tos/
Privacy Policy: https://zillametrics.com/privacy-policy

Important Privacy Notes

• The chat widget service processes visitor data to provide real-time chat functionality
• All chat data is stored on ZillaMetrics servers and is subject to ZillaMetrics’ privacy policy
• As a site owner, you are responsible for informing your visitors about the use of this chat service in your own privacy policy
• No chat functionality is loaded until you activate a valid license
• You can disable the chat widget at any time by deactivating your license in the plugin settings

By using this plugin, you acknowledge that:
1. Your website will connect to external ZillaMetrics services
2. Visitor data will be transmitted to and processed by ZillaMetrics servers
3. You have reviewed and agree to ZillaMetrics’ Terms of Service and Privacy Policy
4. You will inform your website visitors about the use of this third-party chat service in your privacy policy